Candle & Diffuser Care

Candle Care

Laila London scented candles are a beautiful way to add fragrance, ambience and beauty to your home. Our natural scented candles appear to be expensive, but by following a few simple care instructions before, during and after burning, you can certainly maximise your candle's life and fragrance throw, making scented candles an affordable everyday luxury.

Candle Storage

Always store your candles in a cool, dark and dry place. Although candles are designed to be melted, excessive heat and sunlight can cause the wax to sweat. This is evident by beads that form on the surface of the candle. As the wax sweats, the scent of the candle can be affected. A candle that is not stored correctly can also have a reduced fragrance throw.

Lighting Your Candle

Before lighting your candle, trim the candle wick to approximately 5mm.

The first time you use your new candle, burn for at least 2-3 hours, allowing the wax to burn evenly across the surface. Scented candles develop a 'burn memory' and a candle that has not been burnt right to the edges on its initial use, will 'tunnel' and burn unevenly through the centre of the wax.

Maximising Your Burn Time

For maximum burn time, always keep candle wicks trimmed to approximately 5mm. Not only will trimming the wick help your candle to burn evenly, but it will also eliminate smoking and minimise soot forming on the glass. However, a small amount of soot around the edges of the glass vessel is normal, particularly as your candle reaches the bottom. To remove, simply wipe with a wet cloth while the glass is still warm.

Ensure you position your scented candle away from drafts. A draft can result in an uneven burn and will reduce the life of your candle.

Always burn your candle for at least 2 hours at a time, but never burn a scented candle for more than 4 hours. After 4 hours, extinguish the flame and allow to cool. Once the candle has cooled, trim wick to approximately 5mm and it may be relit again.

Extingushing Your Candle

When extinguishing your candle, never blow out the flame. This can not only damage the candle, but will also taint your beautifully scented room with the smell of smoke! Always use a candle snuffer to extinguish the flame. 

Stop burning your candle when you have about 2 cm of wax left and discard. Any remaining wax can be melted using an oil burner if you cannot bring yourself to discard the unused wax!

Candle Safety

1. Keep the wick length at 6mm at all times and trim whenever you see necessary. (Pic 4)
2. Extinguish the flame after 2-3 hours of burning and allow cooling before re-lighting. This procedure ensures that the candle burns with minimal soot and effectively.
3. Please ensure that the candle has been kept alight long enough for the top layer of the wax to be fully melted 
    (as per picture) before extinguishing. Failure to do this will create what is known as a "tunnel effect" (See pic2)
     This tunnel effect will prevent the wax from melting effectively thus the degree of scent emitted will be limited. 
4. Do not drop foreign matter or wick trimmings into the candle. Discontinue use when 1.3 cm wax remains.
5. Do not place white or light-colored candles underneath strong lighting or expose to sunlight in order to avoid candle wax from changing color. (Pic 3)
6. If storing the candle for long periods of time, please ensure that the candle is stored in a cool and dark area.

Candles Safety Illus


Keep rotationg the home diffuser reed sticks upside down every day to ensure adequate fragrance is 
transmitted into the air.